Key Drivers for Indonesian Banks' IT Strategy 2017-2020
Digital Transformation (DX) framework for the long-term journey What key external drivers (from a bank's perspective) should be considered in creating IT Strategy by Indonesian banks for 2017-2020? The answer is that 3 main external drivers: Technology; Regulatory and Security; and Competitor or Banking Landscape. Those drivers can be analyzed from the technology and industry trends and predictions in global, regional, and Indonesia. The drivers will relate to several important topics such as Digital Banking, Online Payments, Fintech startups, 3rd Platform, Innovation Accelerators, and Digital Transformation framework. One of phenomena observed is reflected in the following quote: "Most of Indonesia banks has started their digital banking journey by providing internet and mobile banking to customers, but they don't have a Digital Transformation (DX) framework for the long-term journey. The framework is very important for the banks to deliver reliable and consistent p